TIPS FOR SUBMITTING TIPS
Crime Stoppers is not an emergency service, so it is important to contact the police immediately using 911 if there is an emergency occurring or you or someone else is in danger.
As a registered charity, there are some instances where we are not the organization to contact. In some circumstances, we are unable to process the information given.
What type of tips does Crime Stoppers take?
Crime Stoppers takes tips about crimes that have already been committed. Crime Stoppers
also takes information regarding the whereabouts of wanted persons, stolen property,
narcotics, or any other criminal activity.
Contact Crime Stoppers to anonymously report suspicious or covert activity, or to provide a tip or information about an unsolved case or fugitive criminal(s).
What type of tips does Crime Stoppers NOT take?
Victim of a Crime
We cannot take information or tips from a victim of a particular crime or incident. If you are
the victim of a crime you must report the crime to the police or a “Victim Services” program. A victim cannot report a crime to Crime Stoppers because the caller would need to be identified for the police report, and could also be identified by the information provided, thereby compromising anonymity or losing it altogether.
Driving Offenses
Information about driving offences includes: speeding, impaired driving, driving while on a cell phone and all other driving offences. Need sworn witness testimony/statements to pursue
these offences; reports must be made directly to police.
Income Support Fraud
Please contact incomesupport@gov.nl.ca and state that you would like to remain anonymous.
Unemployment Fraud
Visit this link and file a report https://www.canada.ca/en/revenue-agency/programs/about-
canada-revenue-agency-cra/suspected-tax-cheating-in-canada-how-report.html
Animal Neglect and Abuse
FOR EMERGENCIES
The public should call their local police. Animal cruelty is not a crime that can be reported online.
Companion Animals:
For small companion animals (primarily dogs and cats), reports are to be made to municipal
enforcement authorities or the police. However, not all municipalities enforce animal welfare
laws. Currently, the following municipalities enforce the animal protection provisions:
St John’s – Animal Control dial 311
Mt Pearl – Animal Control dial 709-748-1016
Conception Bay South – Humane Society dial 834-6552 or email enforcement@conceptionbaysouth.ca
Wabana – Animal Control 709-488-2990
Carbonear– Animal Control 709-596-3831
Placentia – Animal Control 709-227-2151
Gander – Animal Control 709-256-4065
Labrador City – Animal Control 709-944-2621
All other communities should contact their local police.
Farmed Animals:
Contact the Office of the Chief Veterinary Officer by calling 709-729-6879 or email: animalwelfare@gov.nl.ca
Any areas outside of the locations are asked to contact the police.
Child Abuse
In Newfoundland and Labrador, it is the law that every person immediately report suspected
abuse and/or neglect for children (under age 16) and youth (ages 16 and 17). These reports
cannot be reported anonymously.
To report a concern of suspected child abuse and/or neglect of a child (under age 16) and/or a
youth (ages 16 & 17), call toll-free 1-833-552-2368. If a child is in immediate danger, call 911 or your local police.
For more information please see https://www.gov.nl.ca/cssd/childprotection/report
Elder Abuse
If you think a senior citizen is being abused or neglected, it is your legal obligation to report it. Failure to do so is an offence and can lead to a fine of up to $10,000 and/or one-year imprisonment.
If you suspect a senior citizen is being abused or neglected, call toll-free 1-855-376-4957 or
contact your local police. You can report confidentially.
For more information, please visit https://www.gov.nl.ca/cssd/apa/
Complaints Against A Police Officer
Royal Newfoundland Constabulary (RNC)
Crime Stoppers is not the correct way to file a complaint against an RNC officer. You can file a
public complaint directly with the RNC Public Complaints Commission.
Public complaints can be filed directly with the Public Complaints Commission in the following ways:
- Submitting the requisite form by mail: RNC Public Complaints Commission P.O. Box 8700 St. John’s NL A1B 4J6.
- Submitting the requisite form in person by attending the RNC Public Complaints Office at: 120 Conception Bay Highway Villa Nova Plaza Conception Bay South, NL.
- Submitting the requisite form via email: RNCComplaintsCommission@gov.nl.ca
You can access the requisite forms online by visiting https://www.rncpcc.ca/file-a-complaint/ or an RNC member can provide you with a hardcopy of the form. You can also obtain further information respecting the public complaint process by calling the RNC Public Complaints Commission at (709) 834-6171.
Royal Canadian Mounted Police (RCMP)
Crime Stoppers is not the correct way to file a complaint against an RCMP officer. You can file a public complaint directly with the Civilian Review and Complaints Commission. This is an
independent agency that reviews complaints made by the public about the on-duty conduct of
RCMP members.
The Commission is NOT part of the RCMP.
Complaints must be made within one year of the alleged conduct occurring.
Complaints can be made online at, by fax or by mail. All forms and information can be found at this link https://www.crcc-ccetpc.ca/en/make-complaint.
Occupational Health and Safety (OH&S) Concerns/Complaints
To report Occupational Health and Safety concerns call the OH&S General Inquiries & Complaints line at 1-800- 563-5471.
Income Tax or Benefits Fraud
The proper way to report tax or benefit frauds is to visit this link and file a report;
https://www.canada.ca/en/revenue-agency/programs/about-canada-revenue-agency-
cra/suspected-tax-cheating-in-canada-how-report.html
Workers Compensation Fraud
The proper way to report workers compensation fraud is by calling the Anonymous Fraud
Referral Line at 1-866-455-6565.
What happens to my information after I call?
After you call, we create a report that brings together all the information you told us. The Crime Stoppers representative will check to make sure that the report contains no information that might identify you.
The report is sent to the appropriate authority who will deal with the information i.e. Police of
Jurisdiction or an agency such as Fisheries and Oceans Canada, Newfoundland and Labrador
Liquor Commission etc.
They have the legal responsibility to investigate the information prior to acting on it to ensure
the information is correct and not given maliciously. The police can not obtain a search
warrant or make an arrest based solely on a tip; there must be other intelligence to support the Crime Stoppers information.
Once the information has been investigated, the police will allocate it to the appropriate officer or team to deal with. This could mean more research or it could mean action will be taken.
What happens if I reveal my identity?
If a tipster reveals their identity while submitting a tip either by phone, via Secure Webform of the P3 Mobile App (or at any point in the process), they are no longer eligible for a cash award, as their identity has now been compromised and Crime Stoppers can no longer guarantee anonymity.
Its not just your name that can reveal your identity but this also includes, your address, phone
number, specific location, or if you were one of the only people present when the information
was learned can also reveal your identity.
How long do investigations usually take?
Depending on the tip that you have provided, it may take time to investigate. There are many
reasons for this – it could be part of a larger investigation, or it could be put on file to be used at a later date. Every tip is useful; do not think that it didn’t help.
Cash reward recommendations and approvals could take weeks, months or even years to be
processed. This is the normal course of any investigation. Once approved, we strive to provide
payment to the tipster as quickly as possible.
Remember: Crime Stoppers is not an investigative body. We cannot influence how long it can take for law enforcement to act on the information you have provided.
Law Enforcement cannot obtain a search warrant or make an arrest based solely on anonymous information. It takes time to research and investigate a crime, but your information goes a long way in assisting police and making an arrest/s.
How will I know if I am eligible for a reward?
Any time you provide a tip to Crime Stoppers, you will be issued an alpha-numeric code (NOTE: some of our older tips may have been issued numbers only). This code is your only identifier and will be used to either update your tip information, add to an existing tip, or retrieve your cash award (if and when approved). It’s important that you and Crime Stoppers are the only ones that know this number. Ensure to record this information safely once displayed on your screen, as it cannot be retrieved again.
Not every person is looking for a cash award when contacting Crime Stoppers, and not every tip qualifies for one. Often the quality of the tip information and the level of assistance it provided to the overall investigation will determine the amount approved.
The safety and anonymity of all tipsters is of utmost importance to Crime Stoppers.
If I am eligible for a reward, how do I collect it?
If the information is used by law enforcement to help solve a crime, the caller may be eligible
for a reward. A reward must be recommended and approved by the Board of Directors of
Newfoundland and Labrador Crime Stoppers.
Make sure you keep your tip id number.
If eligible for a reward you will be notified in the P3 app.
Payouts are completed via Etransfer.
NOTE: You do not have to provide your email address. Instructions will be provided to you.